01
The request needs interpreting
Marketplaces state what they want or reject, but the operator still has to work out which evidence or identity issue is actually worth checking first.
Marketplace rejection & evidence intelligence
Work out why your product evidence is being rejected before you submit it again.
ClearSKU takes the actual marketplace request or rejection, compares it with the product, listing and evidence you already hold, flags mismatches and missing material, and keeps every revision together.
30-day paid pilot · Live or closed case · Written setup and review. Check case fit for free. Prefer the PDF sample?
PRODUCTJunior Bluetooth HeadphonesAmazon · Germany
Needs review
WHY THIS MAY BE FAILING
2 likely signals
before another submission
2check
NEXT CHECK
Resolve the model / SKU mismatch
Amazon listing: JNR-BT-01-EU · source documents: JNR-BT-01. Product or packaging image evidence is also missing.
Do not resubmit unchanged →Marketplace request → identity alignment → evidence state → revision history
Built for
Amazon specialists
Compliance consultants
Brands
Marketplace teams
Importers
See the complete case cycle
Watch ClearSKU handle one Amazon rejection from start to finish.
This 2 minute 50 second walkthrough uses a fully synthetic case. It shows the marketplace request, product and evidence setup, identity mismatch, missing evidence, revision history, resubmission warning and the case being reopened from the searchable workspace.
Marketplace request interpreted
Evidence and identity checked
Revision history retained
Human review stays in control
Full product demo2:50 · Synthetic case · No client data
The marketplace case problem
A rejection email is not a case system.
Teams often have the notice, the listing and a folder of evidence, but no reliable way to see what does not line up, what changed between attempts or whether they are about to submit the same failed pack again.
02
Product, listing and documents drift
A model, GTIN, brand or manufacturer can look right in one source and be different or missing in another.
03
Every rejection needs history
Without a revision trail, teams can lose sight of what changed and resubmit materially unchanged evidence after a rejection.
One case, end to end
From marketplace rejection to a review-ready next action.
Start with the case you already have. ClearSKU keeps the request, product identity, evidence and revisions linked in one workspace.
- 1Add the product and case
Record the product identifiers, marketplace, market and the actual request or rejection wording.
- 2Upload the evidence
Add the test reports, declarations, supplier files and images your team already holds.
- 3Interpret the request
ClearSKU ranks the likely failure signals from the marketplace wording and current case state.
- 4Compare identities and gaps
Check product, listing and document values and keep missing evidence visible rather than guessing.
- 5Review, revise and re-check
Human reviewers decide what to change. ClearSKU keeps the revision history and warns against unchanged resubmission.
Evidence-led, not guess-led
ClearSKU shows the signal without pretending to know Amazon’s internal decision.
The system keeps the marketplace wording, product identity, observed evidence and case history separate. Missing values stay unknown, and the specialist remains responsible for the final judgement and submission.
See the trust and security boundary →01Marketplace request
What was actually asked or rejected?
02Identity alignment
Do product, listing and documents line up?
03Evidence state
What is present, missing or inconsistent?
04Revision history
What changed since the previous attempt?
Current ClearSKU
Case intelligence plus a searchable product-evidence workspace.
Request / rejection intelligence
Analyse the wording supplied by the operator and rank the likely failure signals and next checks.
Identity alignment
Compare model/SKU, GTIN, brand and manufacturer across the product record, listing observations and readable evidence.
Evidence gap detection
Keep missing or inconsistent material visible instead of filling the gaps with assumptions.
Repeat-rejection protection
Compare revisions and warn when a rejected or reopened case is being resubmitted without a material evidence change.
Case and revision history
Keep the request, response pack, reviewer decisions and signed revisions together for the next attempt.
Searchable workspace
Search products, SKU, ASIN, GTIN, evidence files and marketplace cases from one organisation-scoped home screen.
Commercial validation pilot
Start with one real case for £149.
Use ClearSKU for 30 days and see whether it makes a real marketplace case easier to understand, review and continue. The first case setup is supported so you are not left working it out alone.
30-day paid pilot
£149/ 30 days
Start with one real or safely redacted Amazon or marketplace rejection/evidence case.
- Help setting up the first case
- Request/rejection interpretation
- Product, listing and evidence mismatch checks
- Searchable product, file and case history
- Revision tracking and unchanged-resubmission warning
Marketplace Evidence Triage
£295one-off
For a focused marketplace issue where you want ClearSKU used on the case without operating the workspace yourself.
- Normally 1–2 SKUs and one channel
- Matches, gaps and mismatches
- Items to check and actions to take
- Exact priority next steps
Full Evidence Rescue
£950one-off
For a deeper evidence problem needing more extensive mapping, supplier requests and a human-reviewed draft response pack.
- Normally up to 5 SKUs and around 20 documents
- Deeper evidence mapping and relationships
- Supplier evidence-request drafts
- One agreed recheck when evidence arrives
Sample
See the workflow before you send a real case
See a synthetic sample case →
The synthetic Amazon review pack shows the request, identity mismatch, missing evidence, repeat-rejection protection and next checks without using any client data.
02
After the pilot
If the workflow proves useful, ClearSKU can continue as an ongoing workspace. These remain the current standard software plan prices.
Launch
£149/ month
Use ClearSKU manually with your product or compliance team.
- Up to 500 products
- Up to 5 team members
- Core workspace and evidence
- Manual checks and standard exports
Growth
£399/ month
Connect ClearSKU to wider systems and automate recurring work.
- Up to 2,500 products
- Up to 10 team members
- APIs, signed webhooks and connectors
- Automated re-checks and priority support
ClearSKU organises product evidence and marketplace case signals. It does not certify products, provide legal advice, determine that a product may legally be sold or guarantee marketplace acceptance.
Built for real case material
Use a safely redacted case if confidentiality matters.
ClearSKU keeps products, evidence, cases and search results scoped to the authenticated organisation workspace. A pilot can begin without customer names, account secrets or other unnecessary identifiers.
Read about security
Straight answers
Before you put a case through ClearSKU.
What do you need for the first case?
The marketplace notice or rejection, the product and listing identifiers you have available, the evidence you were planning to rely on, and ideally any previous rejection or submission history. Product or packaging images can also be added where relevant.
Can I use a redacted case?
Yes, provided you have permission to use the material. A closed case is welcome. Remove unnecessary personal details and use consistent replacement identifiers, while preserving different values where there is a mismatch. The pilot guide explains safe preparation.
Does ClearSKU submit directly to Amazon?
No. ClearSKU does not claim a live Amazon or SP-API submission connection. It organises and analyses the case so a human specialist can review the findings and decide what should be submitted.
Does ClearSKU certify that a product is compliant?
No. ClearSKU organises evidence and case signals, keeps uncertainty visible and requires human review. It does not provide certification, legal advice or a guarantee of marketplace acceptance.
What happens if the marketplace rejects the case again?
The same case can be reopened with a new revision. ClearSKU keeps the previous evidence and request state so the operator can see what changed and can warn when a rejected or reopened case is being resubmitted without a material evidence change.
Can ClearSKU read screenshots and scans?
Readable document text can be extracted. Images and scanned PDFs without readable text need manual review or verified transcription. Automatic OCR is not included. We agree how to handle these files before the pilot.
How do I start?
The current paid pilot is £149 for 30 days. Read the pilot scope or request a free written fit check. Describe the case without sensitive details. We agree permission, scope, safe intake and billing before payment. No call is needed.
Use the case you already have
Put one real marketplace case through ClearSKU.
Start with one real or safely redacted rejection/evidence case. We will help get the first case set up, then you can judge whether the workflow is worth continuing.